Make e-commerce yours.

Support

System Setup

Depending on your individual needs, you may find the initial system setup to be quite time-consuming. This is especially true if you have never worked with plentymarkets before. As such, we are happy to help you set up your system for the first time. We will carry out all of your system's basic settings related to auctions, webshop, sales orders, E-mail, shipping and payment methods as well as set up your document templates for invoices and delivery notes.

Setup

When booking your system, you can easily request to have this initial setup be done for you as an additional service.
Open the order form

Data transfer

Switching to plentymarkets is as easy as 1-2-3. We offer new customers various standard formats (e.g. for Afterbuy, AuktionMaster, Turbolister, xt:Commerce etc.) which help make the transition as easy as possible. Upon request, we can provide you with individual support during the data import.
Open the order form

Consulting

Our time-tested software, plentymarkets, is the ideal basis for medium-sized online businesses and large industries that want to get ahead in eBusiness or turn an individual eCommerce project into reality. We are happy to make you an offer that is tailored to your individual requirements.

Simply make an appointment to have a plentymarkets consultant come meet with you on-site or for you to visit our headquarters in Kassel. Upon request, we will gladly help you set up, use and integrate existing business processes into your plentymarkets system.

Scope of the System Setup

  • Complete start menu
  • Complete settings menu
    • Incl. E-mail settings
    • Incl. shipping configuration
    • Incl. payment methods and the configuration of payment interfaces
  • Complete item menu
    • Basic settings
    • Creation of an example item (best practice) and item management. No setup of all item data.
    • Categories
    • Attributes
    • Producers
    • Properties
  • Markets menu
    • Webshop settings
    • Live shopping
  • Complete stock menu
    • Stock management
    • Purchase order module
    • Warehouse management and creation of an example warehouse / storage location. No setup of all warehouse data
  • Complete customers menu
    • Customer management. No setup of all customer data.
  • Complete sales orders menu
    • Sales order settings
    • Sales order processing: manually and with fulfillment options
    • Incoming payments
  • Data exchange menu
    • Basics of dynamic import/export
    • Important information about using the import
  • Content menu
    • Content page management. No setup of all content pages
    • Admin panel
  • Layout menu
    • Explanation of the layout generator's structure
    • Layout management, how to create, copy and activate layouts
    • No setup of all layouts
Social
facebook twitter xing rss

Contact
Copyright © 2013 plentymarkets GmbH – All rights reserved
E-commerce, Shop software, Shop system, Webshop