Support
Availability
Our support team is there for you Mon-Fri, 9:00am-6:00pm. You can reach us by
calling our telephone hotline and using our ticket system. Support is free of charge in the event of technical problems.
You can reach us by dialing:
Tel. Support: +49 561. 50 656 100
Tel. Sales: +49 561. 50 656 300
Server Emergencies: +49 900. 175 368 9
(1.89 EUR per minute for calls placed from a German landline, cell phone rates may vary)
This number is only accessible from within Germany. We are currently working on a solution for international calls.